Consumer market (FMCG and durable consumer goods) uses various market research technique and methods to research on the consumer intention and needs at such stages as recognition, attitude, motivation, choice, decision-making, purchase and usage etc. based on such basic characteristics as market environment (PEST), demographic characteristics, living style and economic development etc.
Consumer research is conducted by focusing on such five fields with the consumers:
Consumer market (FMCG and durable consumer goods) uses various market research technique and methods to research on the consumer intention and needs at such stages as recognition, attitude, motivation, choice, decision-making, purchase and usage etc. based on such basic characteristics as market environment (PEST), demographic characteristics, living style and economic development etc.
Consumer research is conducted by focusing on such five fields with the consumers:
- Medium access habit
- Purchase habit
- Usage habit
- Usage satisfaction
- Usage expectation
It involves such fields as consumer demand study, consumption behavior and U&A (Usage & Attitude), CSR(Consumer Satisfaction Research) etc.